Productive conflict
is not an oxymoron
Featuring Alice Dendinger, SPHR
Tuesday October 9th, 2018
11:30-1:00
Mid-Cities Community Church, Room AC2
8700 Highway 191 Midland, TX 79707
When you think of workplace conflict, what comes to mind? Arguing? Compromise? Finding solutions? Do you think of gossiping and hurt feelings? Or colleagues taking ownership for mistakes? Whatever you think of, conflict comes down to a difference of opinions involving strong emotions. Conflict triggers behaviors in each of us, from destructive to productive responses. And while conflict can be very uncomfortable, it is a natural and inevitable part of relationships.
As HR Leaders, how do you handle conflict when you are in it yourself or when you are called upon to “mediate” between two people who are embroiled in debate and discord. Attend this session and leave with a greater understanding of how to change destructive conflict to a productive exchange of opposing opinions or thoughts.
- · Lead others in elevating their awareness around conflict mind-sets and behaviors to improve your workplace environment and culture.
- · Discover coaching techniques that can curb destructive conflict and improve workplace relationships.
- · Gain tips and tools to take back to your organization to deal with this inevitable part of your workplace environment.
About Alice:
Alice Dendinger, SPHR has over 30 years of experience in the field of Human Resource Management and Organizational Development. She has initiated and designed programs that have lowered turnover and increased employee satisfaction thus impacting productivity and profits of the client organization. Alice has focused her work on organizational development, strategic management, employee relations and communication, mediation and performance management; and assisting the leaders, managers, supervisors, and direct reports at every level “work better together.” She is often called upon to work with Human Resource and Business leaders to “change the culture.”
Originating from Yankton, South Dakota, Alice has an undergraduate degree in Business Management and Marketing from Northern State University in Aberdeen as well as a Masters in Communication from the University of North Texas. Additional education/certifications include: Certified Mediator, Coach University Graduate, Future Search Strategic Planning Facilitator, Emotional Intelligence, DiSC Behavioral Analyst and Myers Briggs Type Indicator (MBTI) facilitator. Alice has continued education in communication, group facilitation, dialogue and deliberation, conflict management, team development, interpersonal skills, leadership development and 360° assessments.
Alice is a popular conference presenter and workshop facilitator, Alice inspires the audience with her high energy, passion for human resources, humor and ability to connect with each member of the audience. In October 2014, she was inducted into the HR Southwest Conference Speaker Hall of Fame. She currently resides in Austin, Texas where she leads the Alice Dendinger Alliance Group - an HR Consulting, Coaching and Mediation Company. In 2014, Alice launched another company, PivotU – a Training, Learning and Transformation Company. Check out her websites: www.gotoalice.com; www.pivotu.com and www.discninja.com
